Organizational Development, Talent Management and Leadership Keynotes

“Greg is a creative genius. He is laser-focused on providing his clients with solutions in talent management, leadership development and customer service. He gets the job done and will produce the results you need.”

Melodi Szymczak
Director, Vital Learning

Fired Up!
Leading Your Organization to Achieve Exceptional Results

Success in this economy depends on keeping your organization heading in the right direction and accelerating performance from the bottom to the top.  Build a high-energy workplace that drives performance, generates more profits, increases sales and provides outstanding customer service.  Engaging employees involves proper selection, reward and recognition systems, incentives and employee empowerment, employee development, loyalty, motivation and effective communication skills.  Based on proven concepts, you will be able to develop a plan that will generate measurable, bottom-line performance improvement results immediately.  As a result you will be able to adapt to changing trends and manage shifts in markets, competition and customer preferences in today's changing work environment.

Transforming Workers to Winners:
What Good Organizations Do to Achieve Extraordinary Results

The backbone of any organization is the people on the front line. No matter what industry you are in, success depends on engaging their creative abilities and accelerating the performance of the entire workforce, from the bottom to the top. Based on proven concepts, you will learn how to achieve measurable, bottom-line performance improvement results in a short period of time. You will learn how to design employee involvement and engagement programs that harness the creative abilities, accelerate performance and generate bottom-line results. The end product will allow businesses to quickly enhance their performance and create a foundation of sustained improvement, drive change, and improved employee retention and engagement.
 

Here Today, Here Tomorrow:

Proven Ways to Engage, Retain and Motivate Your Top Talent  

The key to success for any organization is the ability to attract and retain skilled and talented people. Despite economic changes, the issue of employee retention is here to stay.  Good organizations make employee retention a core element of their talent management and organizational development strategy. Those that fail to make employee retention a priority are at risk of losing their top talented people to the competition. This seminar shows you how to design an effective employee retention strategy that provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance—saving organizations countless thousands of dollars. This session is jam packed with tips, ideas, and easy-to-implement advice for creating a high-retention culture.

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Managing Change in Turbulent Times:
Keeping Your Employees Engaged, Motivated and Heading in the Right Direction

The current economic crisis has affected people in different ways – new directions, new strategies and ongoing uncertainty continue to plague the workforce. Your success depends on getting people to let go of the past and focus on the future. Businesses must harness the creative abilities of the workforce and accelerate performance from the bottom to the top. Based on proven concepts, you will learn to achieve measurable, bottom-line performance improvement results in a short period of time. As a result you will be able to quickly enhance organizational performance and create a foundation of sustained improvement, change and innovation.

Hire the Best, Forget the Rest!
How to Hire Top People Each and Every Time

The worst mistake employers make is hiring the WRONG people. Learn the skills, processes and the knowledge you need to identify and hire top performers each and every time -- those that will perform in the top 20%. Successful hiring doesn't start with a job posting and end when a candidate has been selected. It is a structured process that begins with a clear, well defined definition of what capabilities a good candidate must have to be successful and it ends with ensuring the selected individual accepts the offer and joins the organization in a positive way.
 

Reward and Recognition Strategies to Boost Performance

During this fast-paced workshop you will learn dozens of no-cost and low-cost recognition and employee involvement techniques. Discover how to design peer recognition programs such as “Roast, Toast and Boast” sessions and “Quest” programs to boost motivation and teamwork. Enhance employee engagement by using Idea Campaigns, “Shining Stars," Idea Olympics and Vampire Extermination Expeditions. Learn how these programs can improve retention, cut costs, reduce turnover, and have a major impact on job satisfaction.

Fast, Focused and Friendly:
The Essentials of Great Customer Service

Learn to create a system of exceptional customer service keeping you profitable and ahead of the competition. This session will help you, your staff and your business develop the right attitude and connect with your customers. This session provides dozens of tips and strategies that can be implemented immediately. Discover how to hire, manage and reward your employees so they act quickly, take responsibility and deliver a high level of service to your customers.

The Emotional Connection:

Growing Sales Through Excellent Customer Service

The Gallup organization showed an emotional connection with a customer will improve sales by 46 percent. The business world has changed. We are in a global economy where only the best will survive. Whether you are a small company or a large corporation, success depends on your ability to reinvent your business, increase sales and build emotional connections with your customers. You will learn how to create a system of customer service keeping you profitable and ahead of the competition.  Learn how these ideas and concepts will take you and your business to the next level.  

Dynamic Teambuilding:
How to Enhance Communication and Build Effective Teams

Individual behavior styles and preferences have a direct impact on our interpersonal relationships in the workplace. Team members differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our workshop will help individuals understand each other better and appreciate the differences each person brings to the office. As a result, you will become a more successful leader and make interactions with others more rewarding and effective. The workshop incorporates a behavior assessment to give a more complete understanding of yourself and others. This program will unlock some of the mysteries in dealing with people on and off the job. Click here to learn about our advanced DISC certification training course.